Quick Service Restaurants (QSR)

MDI has helped restaurant owners flourish by increasing sales while reducing costs. Liabilities such as fraud, food safety/waste, and criminal activity can cost restaurants thousands of dollars. The MDI solution is designed with Quick Service Restaurant operators in mind and optimizes CCTV technology and POS data, achieving improved operational performance, including inside and outside speed of service.

Unlike traditional CCTV solutions that are used mainly as a theft deterrent, MDI’s smart video solutions offer operators valuable insights into their business; these insights can then help drive a better customer experience. Even with these added features, the MDI smart video solution remains affordable when compared to the standard CCTV system.

Features We Offer

MDI’s smart video system becomes an extension of your Asset Protection/Loss Prevention, and safety management teams with tools designed to increase compliance and improve shrink. The MDI QSR solution brings together the power of video surveillance, data analytics and artificial intelligence (Ai). Using MDI’s smart solutions to gain better insight into the recent changes in mobile ordering, delivery service and curbside pickup will help you capitalize on sales opportunities and properly manage costs. MDI’s smart solutions can provide operations, marketing, and merchandising departments real-time exception-based reporting.

Speed of service

Utilize video analytics to understand customer wait times inside & outside the store, as well as at key pickup areas. Combine this with employee traffic for better labor optimization and customer service improvement.

Measure repeat customers

Leverage Ai-based solutions to encourage upselling, reward repeat customers and generate higher sales from promotional items and merchandise. Learn more about MDI’s Drive Thru Timer Solutions.

Reduce shrinkage

Integrate real-time data from your POS machine and reduce occurrences like customers-without-transactions or exceptions-without-customers.

Enhance staff performance

Use AI-driven analytics to monitor employee behavior and ensure consistent service quality. Identify training opportunities, optimize staffing schedules, and reduce operational inefficiencies, all contributing to improved customer satisfaction and operational effectiveness.

MDI AI Monitoring and Alerting Solutions

MDI AI offers a comprehensive suite of monitoring and alerting solutions designed to enhance safety and efficiency across various domains